Home >  Shipping & Returns

Shipping & Returns

We do a full charge and delivery for every order, even if we send more packets. So if your goods inventory bit ', some are not, we will send as soon as possible, and that is to let other people because they are - but you only pay delivery charges.

Alternative delivery address
Now we can offer an alternative mail delivery addresses. To leave a package at another location, please specify its address.
If we provided to you in the workplace, it should be noted, for example, registration of businesses, schools and hospitals. Special Delivery Instructions
Note: If you have special instructions accompany the delivery if the package lost in transit, we can not take responsibility.
Payment by check Delivery
Please allow up to 15 working days delivery.
Orders delayed / lost in transit
We promise to do the absolute best to ensure that you get your order within a predetermined time.
Our messenger has his business 24 hours precision accuracy of 97.8% and 98% of its services to work 2-5 days.
Sometimes, events beyond our control may occur in post-packaging, which is the courier, we can not take responsibility for these delays.
Missing items all requests must be from the date of the order of 28 days to do.

delivery Policy
Please wait three working days to contact the sending date, the prosecution before packaging. Then we will contact our courier company to investigate and found a package.
The project is listed in the transport process, we said that if you do not have the day 7 days of delivery in cases of disappearances from the date of receipt. At this point ensures that the replacement will be sent.

Rapid Transfer:
In case the order is not a business day to the next, please tell us, we'll find him with our courier.
We will provide another option if you can not immediately find express shipments.

Local taxes and import

Please note that we are not responsible for any local taxes or import.

return
We understand that sometimes you have to return the item to us, we made it easy, fast and simple. We do not mean any refund if you are not 100% satisfied with any item from us, we will be happy to exchange or refund your money.
When you receive your item, you have 14 days to change your mind and send it to us.

We will replace or refund all projects, including:
E 'after receiving our refund within 14 days.
He returned to us in perfect condition, with its original packaging and other brands.

Your statutory rights are not affected.
Please attach an invoice or return the form to let us know you would like us to take action to be taken, such as. Exchange or refund. This helps ensure quick and effective treatment of their income.

You have to pay the postage to return the package. We will determine your situation properly insured mail in our progress along the way.

If you have questions regarding the recovery point (S) issue any questions, please feel free to send us an e-mail

communication
After returning to your project, be sure to replace the code and size. We will send you a free replacement delivery address in the UK. Replace it turned around soon, because your pictures within 24 hours after we receive your return to us Send your replacement. Remember that there may be slight delays at peak times.

Submit a spending bill
Returning your project, in addition to payment in cash, return the original payment method through control of the situation.
We are doing everything in our power within 24 hours after receipt, processing all refunds, but at peak times to allow the repayment of seven working days.
When we issue a refund, we'll send you an email letting you know.
Note: Gift Wrapping return
There will be (if any) of a reasonable return on the cost of the nominal value up to 4.99, if the project is the problem of searching. (Terms and Conditions. And received goods after the check is irreversible. It requires proof of mailing).

failure project
If you find that your project fails, send it to us, we will see, as long as possible. If there is a manufacturing defect, we will gladly exchange or refund.
Wrong item must be returned must be clean and in a reasonable amount of time, and dried.
Please include a cover all the details and instructions, explain the failure, and other useful information.
We will try to answer your package for you in 24 hours, although at peak times it can take a bit 'longer.
If an error is detected, we will make a reasonable return postage.
Sometimes when we are trying to find a mistake, you can request a second opinion from the product manufacturer.
Your statutory rights are not affected.

delete
If you change your mind and decide not to proceed with the order, you can cancel within 14 days of the date of this plan, we have received your order. Cancellation before sending

Before canceling orders before sending the order after suggestions if you can call us and we will try to cancel the order and delivery. Cancellations after departure

To cancel the order is shipped, you must wait until you receive the order, and then watch the returns processing.

Back